We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us ate-shop@avvattev.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

Exceptions / non-returnable itemsUnfortunately, we cannot accept returns on sale items or gift cards.

For the United Kingdom, the price you see is the price you pay – NO IMPORT DUTIES.

*For all other customers, the import duty is not included in the listed online price. As a customer, you will be responsible for import duties/taxes incurred in the destination country/region. Please note that we don't have visibility of customs costs.